THE INDEPENDENT COMMITTEE FOR THE SUPERVISION OF
STANDARDS OF TELEPHONE INFORMATION SERVICES (ICSTIS)

Companies advertising and offering services via premium rate telephone lines are governed by ICSTIS. Unlike, the ASA, they have the ability to impose fines on those advertisers who fall foul of the standards.

The highest fine imposed by ICSTIS to date has been 100,000.

You may be interested to learn that the premium-rate telephone industry is worth a massive 180million a year. There are over 20,000 services being offered at any given time. Approximately four million calls are made to premium-rate lines every week.

If you think you have a justifiable complaint about a premium-rate service, there’s a freephone line to Icstis on 0800 500212.


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